The purchase sum is incorrect

Click here to read about how to proceed with the payment process if the purchase sum in the contract is incorrect.

Alexia Frieberg avatar
Written by Alexia Frieberg
Updated over a week ago

The details about the item and the purchase sum that we ask you to confirm during the payment process are gathered from the contract that you and your counterparty have signed. For legal purposes, it’s important that the money processed via the payment service matches the full price stated in the contract.

If the information is incorrect and you want to change it, you or your counterparty have to create a new contract and fill in the correct information, and sign the new contract. Before creating a new contract please contact our support in our live-chat or send an email to so we can cancel the current payment.

Contact our support if you have any questions or need help with creating a new contract. Contact us in our live-chat or send an email to

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