There can be a few different explanations for why you can’t submit payment to the escrow account.
First and formost, you have to choose the payment service in the contract before signing it. After signing the contract the first step is for the seller to choose the bank account they want the money to be paid out to. Before the seller completes their steps, you will not be able to start the payment. You will be notified via e-mail when the seller has completed the necessary steps and it's time for you to start the payment.
If the payment attempt fails, it's most likely because one of these reasons:
You have a transaction limit that is lower than the purchase sum + fee
The money on your account is not enough to cover the purchase sum + fee
You're not the only registered owner of the account
We suggest that you contact your bank to make sure that the bullet points above are in order.
If you have confirmed the information above with your bank and you still can't finalize the payment it could be something related to you or your account that raised red flags in our security system. If this is the case, we cannot legally offer you our payment service.
Lastly, technical difficulties can also be a reason why you cannot submit the payment. In this case, contact our support at support@swiftcourt.se or in our live chat!